Instructors & support
Real people behind the coursework
Content questions reach a qualified instructor. Platform problems reach a support team. Keeping the two apart means neither queue swallows the other.
Two channels
Who answers what
You should never have to guess where a question goes, or explain a login problem to someone who teaches contracts.
Instructional support
Qualified instructors answer questions about course content: a concept that has not landed, a scenario that seems contradictory, a topic you want pushed further.
Handles
- Subject-matter questions about course content
- Clarification of concepts, scenarios and terminology
- Guidance on how to approach a module or review
Instructors do not tell you what your jurisdiction requires of you, and they do not make eligibility or licensing determinations.
Technical and account support
A separate team handles the platform itself: signing in, resuming a course, progress that has not saved, receipts and billing questions.
Handles
- Sign-in and account access
- Course access, playback and saved progress
- Receipts, billing and order questions
- Accessibility assistance with the platform
Technical support does not answer course-content questions. Those are routed to an instructor.
Our team
Instructor profiles
We will name our instructors and describe their background here. Until each person's qualifications have been verified by the company, this section stays empty rather than filled with plausible-sounding claims.
Demonstration content: No instructor names, qualifications, designations, credentials or years of experience are published on this site at this time. None of the slots below asserts that a particular person holds a particular qualification.
Pre-licensing curriculum
Instructor name, qualifications and experience are published here once verified by the company.
Continuing education
Instructor name, qualifications and experience are published here once verified by the company.
Learner support lead
Support team profile and published channels are added here once confirmed by the company.
Common questions
Getting help while you study
Support is not open yet
Enrollment is not available on this site, so there are no support channels to reach yet. Published contact routes, hours and named staff appear once the company confirms them.
We make no promise about response times, availability windows, or the credentials of any individual until those details are verified.
Have a question we have not answered?
Send it through and it will be routed to the right team.