FAQ

Questions people ask before enrolling

Grouped by topic, answered plainly. Where the honest answer is 'it depends on your jurisdiction', we say that instead of guessing on your behalf.

Topics

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Demonstration content: These answers describe how the platform is designed to work. Enrollment, payment and course access are not available on this site yet.

Courses & study

Finding courses

Instructors & support

Pricing & refunds

Availability & approvals

Still not sure?

Ask directly — we would rather answer than have you guess at what a course carries.

Questions people ask before enrolling

Browse by topic

Courses & study

How do your online courses work?

Is the coursework really self-paced?

How long will I have access to a course?

What do the assessments involve?

Can I study on my phone?

Finding courses

How do I find courses for my state?

Which course type applies to me?

My state is not listed. What does that mean?

Instructors & support

Can I get help while I study?

What is the difference between instructor help and technical support?

Pricing & refunds

How is pricing structured?

Are there extra fees to finish a course I paid for?

What is your refund policy?

Availability & approvals

Do you guarantee that I will pass or get licensed?

Why can I read a course outline but not enroll in it?

Where will approval information appear?

Still not sure?